Native Agents in the SaaS Stack: Salesforce Agentforce, Atlassian Robo & the Manual-Work Sunset
August 2026 marks the point where agents stop being separate products and start being native features of the tools you already run. Salesforce's Agentforce lets agents perform CRM tasks in place of human users, and Atlassian's embedded agent Robo automates complex workflows inside Jira and Confluence. This briefing covers the shift from tools-people-operate to systems-agents-do-the-work, plus adoption, extension, and disablement in compliance-sensitive workflows.