Tines SecOps AI Agent and Workflow Automation Platform

Tines (Product Hunt featured July 10, 2026, $300M valuation, ISO 42001 certified) is a no-code intelligent workflow platform natively built for security operations teams. It combines deterministic workflow automation with built-in AI agents, MCP server support, and enterprise-grade governance in a single platform. Tines offers a free Community Edition with 1 builder, 3 live flows, unlimited parallel workflow runs, unlimited integrations, and SSO. The platform features a visual Storyboard builder where analysts create workflows (called 'stories') by connecting actions — HTTP requests, data transforms, conditional logic, and AI agent calls — without writing code. The AI Agent action connects to AWS Bedrock (or any LLM via bring-your-own-key) for intelligent triage, enrichment, and decision-making within workflows. Tines supports building remote MCP servers directly on the Storyboard, connecting to any MCP client (Claude Desktop, Cursor, Cline), and consuming external MCP servers from its AI Agent action. The Workbench copilot provides a universal AI assistant for everyday SecOps tasks. Tines holds SOC 2 Type II, ISO 27001, ISO 42001 (AI management system), GDPR, and CCPA certifications.

BUSINESS PROBLEM

Security operations centers face an average of 11,000 alerts per day per organization, according to industry data. Tines customer testimonials report 50% reduction in time spent per ticket. Traditional SOAR platforms (Palo Alto XSOAR at $75K+/year, Splunk SOAR at $30K-100K+/year) require significant upfront investment and complex setup. According to Tines pricing page (July 2026), the free Community Edition provides a genuine production-grade platform for evaluation and small-scale operations. For a mid-market security team of 5 analysts handling 500 alerts per day, the estimated time savings from automation is 10-25 hours per week of analyst time. Beyond alerts, Tines handles phishing triage, alert enrichment, vulnerability management, SOC 2 evidence collection, access request automation, and incident response playbooks. The built-in AI Agent action handles the judgment calls that deterministic workflows cannot — classifying ambiguous alerts, enriching indicators with context, and making escalation decisions based on natural language policies. The MCP server support is unique among workflow automation platforms, allowing Tines to both create MCP servers for AI assistants and consume external MCP servers within workflows.

WHO BENEFITS

SOC manager at a mid-market company with a 5-person security team processing 500 alerts per day who needs automation without a $75K/year SOAR license and wants AI triage to reduce analyst burnout. Security engineer at a startup building the security program from scratch who wants a free, production-grade automation platform that grows with the team from Community Edition to enterprise. MSSP security analyst managing alerts across 10+ client environments who needs automated enrichment, triage, and case management workflows that work with any client's tool stack.

HOW IT WORKS

Step 1 - Alert Ingestion. An alert arrives via webhook, email, SIEM integration, or API trigger into a Tines Story. Step 2 - AI Triage. The AI Agent action (powered by AWS Bedrock or BYO LLM) analyzes the alert, classifies severity, and enriches with context from threat intelligence feeds. Step 3 - Enrichment Flow. Deterministic actions query VirusTotal, Shodan, and internal threat intel to enrich the indicator with reputation data. Step 4 - Decision. Conditional logic routes the alert based on AI classification and enrichment results: auto-resolve for low severity, escalate to case for medium, page on-call for critical. Step 5 - MCP Bridge (Optional). The workflow exposes enriched data via an MCP server that Claude Desktop, Cursor, or Cline can query for additional investigation. Step 6 - Case Management. Tines Cases tracks the incident lifecycle with status updates, investigation notes, and evidence artifacts. Step 7 - Remediation. Automated actions block indicators, disable compromised accounts, or create tickets in Jira/Servicenow. Step 8 - Audit Log. Every action is logged for SOC 2, ISO 27001, and compliance reporting. The ISO 42001-certified AI management system ensures audit-grade governance of AI agent decisions.

TOOL INTEGRATION

Tines (Tines, Dublin, $300M valuation) - Core workflow and AI agent platform. Tines Community Edition - Free tier with 1 builder, 3 flows, unlimited runs/integrations. AI Agent action - AWS Bedrock or BYO LLM integration for intelligent decision-making. MCP server support - Build remote and consume external MCP servers. Workbench copilot - Universal AI assistant for SecOps tasks. Storyboard builder - Visual no-code workflow creation. 500+ integrations - Splunk, Palo Alto, CrowdStrike, VirusTotal, Shodan, Jira, ServiceNow, Slack, Teams, and more. Tines Cases - Built-in case management for incident tracking. AWS Bedrock - Default LLM provider for AI agent actions.

ROI METRICS

Time per ticket: 50% reduction reported by Tines customers (community estimate). Process time: 30 seconds per request, reduced from 10-20 minutes (Tines customer case study). Free tier: genuine production-grade Community Edition at $0 with SSO and unlimited runs. Enterprise pricing: quote-based starting ~$50K/year (competitive with XSOAR at $75K+). SOC 2 Type II, ISO 27001, ISO 42001 certifications for regulated industries. MCP server support: one of few platforms that both builds and consumes MCP servers. 500+ integrations with no per-integration pricing. Unlimited parallel workflow runs even on free tier. 750 days of work time saved reported by one customer case study.

CAVEATS

MEDIUM - Community Edition limited to 1 builder and 3 flows; scaling requires paid upgrade. MEDIUM - AI agent actions require AWS Bedrock or BYO LLM API keys; AI costs are separate from Tines subscription. MODERATE - Best suited for SecOps and ITOps; teams in marketing or sales may find fewer pre-built templates compared to Zapier or Make. LOW - Enterprise pricing requires a sales conversation; no self-serve mid-tier (Starter edition was removed in early 2026).